Panafva is part of the International Virtual Aviation Organization. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Panafva collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Panafva with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• When using our ACARs

How will we use your data?

Panafva collects your data so that we can:

• Process your order and manage your account.
• Email you with updates about our website, services or other useful information or news about your account.

How do we store your data?

• Panafva securely stores your data at our databases on vaBase.com and our hosting website.
• Panafva will keep your account data for as long as as you are a member of the VA. Once this is no longer the case, we will delete your data by removing your account.

Marketing

• Panafva would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
• If you have agreed to receive updates, you may always opt out at a later date. You have the right at any time to stop Panafva from contacting you for update purposes related to your account with the VA. If you no longer wish to be contacted for marketing purposes, please send us an email at contact@panafva.com.
  What are your data protection rights?
  Panafva would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
• The right to access – You have the right to request Panafva for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that Panafva correct any information you believe is inaccurate. You also have the right to request Panafva to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that Panafva erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Panafva restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Panafva’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Panafva transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@panafva.com or admin@panafva.com
  Cookies
  Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.
  How do we use cookies?
  Panafva uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Making our website more responsive

What types of cookies do we use?

• Functionality – Panafva uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

• The Panafva website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

• Panafva keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 November 2021.

How to contact us

• If you have any questions about Panafva’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
• Email us at: contact@panafva.com or admin@panafva.com
  How to contact the appropriate authority
  Should you wish to report a complaint or if you feel that Panafva has not addressed your concern in a satisfactory manner, you have the right to have recourse (i.e. you can lodge a complaint) to the European Data Protection Supervisor (edps@edps.europa.eu) if you consider that your rights under Regulation (EU) 2018/1725 have been infringed as a result of the processing of your personal data by the Data Controller.